Privacy Policy
Introduction
Welcome to Thinky Face ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share information about you. This Privacy Policy explains our practices regarding data collection, use, and disclosure when you use our service at thinkyface.com (the "Service").
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: Any additional information you choose to add to your profile.
- Content: AI prompts, notes, and other content you create, upload, or store using our Service.
- Payment Information: For team accounts, we collect billing information including payment card details (processed securely through our payment processor—we do not store full card numbers).
- Communications: When you contact us for support or other inquiries.
Information Collected Automatically
- Usage Data: Information about how you use the Service, including features accessed, actions taken, and time spent.
- Device Information: Browser type, operating system, device type, and IP address.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session, remember preferences, and improve our Service.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize sharing.
- Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, hosting) under strict confidentiality agreements.
- Team Members: Content you share with team accounts is visible to other members of that team, according to the visibility settings you configure.
- Legal Requirements: When required by law, legal process, or governmental request.
- Protection of Rights: When we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may retain certain information as required by law or for legitimate business purposes.
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
International Data Transfers
If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Thinky Face DBA Agilevent Corporation
509 9th Ave N
Myrtle Beach, SC 29577
Email: support@thinkyface.com